Underground Water and Sewer Utility Services in New Bern, NC
Underground Utility Work Done Right—Safe, Compliant, and Built to Last
When you’re dealing with underground water or sewer lines, there’s no room for error. These systems are critical to any structure’s long-term functionality—and mistakes can be costly. At James L. Cayton Associates, Inc., we bring over 70 years of experience to every underground utility project we take on in New Bern, NC, and surrounding counties.
Whether you’re installing brand-new utilities for a construction site, connecting to city water, or replacing failing infrastructure, we deliver precise, code-compliant results—on time and with safety as our top priority.
We work with general contractors, developers, municipalities, and property owners to complete trenching, line installation, tap-ins, and tie-ins for both residential and commercial sites.
Our Water and Sewer Utility Services
We are fully licensed and equipped to provide a full range of underground utility services—from layout and excavation to final inspection and backfill.
Our Services Include:
New Water and Sewer Line Installation
Utility Main Tie-Ins & Tap Connections
Excavation, Trenching, and Site Prep
Water Meter And Valve Installations
Sewer Lateral Installations & Cleanouts
Backflow Prevention Devices
Pressure Testing & Inspection Support
Replacement Of Aging Or Collapsed Lines
Utility Relocations for Renovations or Additions
We coordinate directly with city engineers and utility departments to ensure all installations meet municipal requirements, utility codes, and permit standards.
New Construction and Site Development Utility Work
Building a new home, commercial site, or multi-family development? Your plumbing system starts underground—and we make sure it’s installed correctly from day one.
As part of our new construction plumbing services, we handle:
- Site-specific planning for water/sewer layouts
- Trenching and pipe installation
- Water meter box placement and connection
- Tie-ins to city or county mains
- Rough-in plumbing for future expansion
We’re known for keeping jobs moving and crews coordinated—so that you can stay on schedule and avoid costly delays due to utility-related setbacks.
Repair or Replacement of Existing Utility Lines
If you’re dealing with a leak, collapse, or blockage in your water or sewer line, we’ll inspect the system, locate the issue, and provide options for repair or replacement—all with minimal disruption to your property.
Common issues we fix include:
- Cracked, shifted, or collapsed sewer pipes
- Root intrusion from nearby trees
- Water lines leak from corrosion or aging
- Settling or breakage near foundations
- Non-compliant or unsafe installations
We combine old-school plumbing experience with modern technology to diagnose and resolve underground line issues safely and effectively.
Already experiencing signs of a hidden leak? Visit our leak detection and pipe repair page to learn more.
Serving Eastern NC—Built for the Region’s Needs
Underground utility work in coastal North Carolina comes with unique challenges—from fluctuating water tables to sandy soils and aging public infrastructure. Our team understands these conditions and adapts accordingly to ensure safe, durable installations.
We provide water and sewer utility services throughout:
- New Bern
- Trent Woods
- Riverbend
- Pamlico County
- Carteret County
- Craven County
…and surrounding towns within a 40-mile radius.
Why Builders and Property Owners Trust James L. Cayton Associates, Inc.
Decades Of Experience In Utility Infrastructure
Licensed, Bonded, And Fully Insured (NC Lic. #1697)
In-House Equipment And Skilled Operators
Tight Coordination With General Contractors & Municipalities
Clear Communication Before, During, and After Work
No Guesswork—Just Code-Compliant, Long-Lasting Results
We’re not here to dig and disappear. We’re here to deliver underground utility work that supports your entire project—from the first trench to the final inspection.
Let’s Talk About Your Water or Sewer Utility Project
Need to run a new service line, connect to city water, or replace a failing sewer pipe? Let’s talk. Our team will walk your site, review your plans, and deliver a clear, competitive estimate—no surprises, no shortcuts.
Call James L. Cayton Associates, Inc. at 252-637-9389.
Or request a consultation online, and a member of our utility team will reach out to discuss your needs.
Looking for related services?
- Commercial & Industrial Plumbing
- New Construction Plumbing
- Leak Detection & Pipe Repair

