Contact James L. Cayton Associates, Inc.—Plumbing Experts in New Bern, NC

Ready to Help With All Your Plumbing Needs

Whether you're dealing with a burst pipe, planning a bathroom renovation, or starting a new construction project, the first step is easy—reach out to our team.


At James L. Cayton Associates, Inc., we believe good plumbing service starts with clear communication, prompt response, and honest answers. For over 70 years, we’ve proudly served homeowners, businesses, and contractors across New Bern, NC, and surrounding communities.


Have a question? Need a quote? Want to schedule service? We’re just a call or message away.

Our Office Location

James L. Cayton Associates, Inc.

Serving: New Bern, NC, and Eastern North Carolina

Phone: 252-637-9389

Email: contact@jlcayton.com

Hours: Monday–Friday, 8:00 AM – 5:00 PM (Emergency services available)


We serve residential and commercial clients in:

  • New Bern
  • Trent Woods
  • Riverbend
  • Fairfield Harbour
  • Craven County
  • Pamlico County
  • Carteret County


Not sure if you’re in our service area? Just give us a call—if we can help, we will.

What Can We Help You With Today?

We provide a wide range of plumbing services for both residential homes and commercial facilities.

Our Services Include:

Water Pump Repair & Replacement

Water Heater Installation & Repair

Leak Detection & Pipe Repair

Bathroom & Kitchen Plumbing

Faucet & Sink Installations

Commercial & Industrial Plumbing

Underground Water & Sewer Utilities

New Construction Plumbing Projects

If you’re not sure what service you need, that’s okay—just describe the problem and we’ll guide you from there.

Request Service or a Quote

To schedule a service call, request a consultation, or get an estimate for a larger project, fill out our quick contact form or call us directly at 252-637-9389.

We’ll respond promptly to:

  • Schedule an in-home evaluation
  • Discuss your project scope or plumbing issue
  • Coordinate with your contractor or property manager
  • Provide clear, written pricing (no surprises)


For emergencies, it’s best to call us directly so we can respond as quickly as possible.

Why Choose James L. Cayton Associates, Inc.?

70+ Years Of Local Plumbing Experience

Licensed & Insured (NC Plumbing License #1697)

Residential & Commercial Experts

Prompt Scheduling & Reliable Arrival Times

Friendly, No-Pressure Service

Clean Work, Honest Advice, Long-Term Results

Whether it’s your first time working with us or you’ve trusted us for years, our goal is the same: to deliver plumbing services you can depend on—with craftsmanship and character.

Common Questions Before You Reach Out

  • Do You Offer Free Estimates?

    We offer free estimates for new construction, remodels, and system upgrades. For diagnostic work, there may be a small service fee—but we’ll explain all costs before we begin.

  • Do You Work With Builders or Contractors?

    Yes—we regularly coordinate with general contractors, remodelers, and developers. If you're planning a project, we can join your team during the design or rough-in stage. Learn more about our new construction plumbing services.

  • What if I’m Not Sure What’s Wrong?

    That’s what we’re here for. Whether it’s low pressure, a hidden leak, or a fixture that just doesn’t work right, we’ll inspect the issue and explain your options clearly and honestly.

Let’s Get Started—Contact Us Today

Plumbing doesn’t have to be a hassle. With the right team on your side, it’s just another thing off your plate. So whether it’s a simple fix or a major project, reach out and let’s talk.

Call James L. Cayton Associates, Inc. at 252-637-9389.

Or fill out our contact form here, and we’ll follow up as soon as possible.



We look forward to serving you with the same professionalism, integrity, and reliability that’s made us a trusted name in Eastern North Carolina since 1953.