A Legacy of Plumbing Excellence in New Bern, NC
Our Story Begins With One Man and a Vision
In 1953, long before Eastern North Carolina saw the growth it knows today, James L. Cayton, Sr., began a plumbing company with a simple philosophy: treat every job like it matters—because it does.
Armed with a strong work ethic, mechanical know-how, and a desire to serve the community, Mr. Cayton laid the foundation for what would become one of New Bern’s most trusted plumbing and utility companies. What started as a one-man operation evolved into a multigenerational family business with a reputation built on trust, craftsmanship, and consistency.
Today, that legacy continues through the dedicated team at
James L. Cayton Associates, Inc., proudly serving
New Bern, NC, and surrounding areas.
Generations of Quality and Community Service
Now over 70 years later, the Cayton name still represents the same values it did when it began—but with the experience and equipment to take on projects of any scale. From residential service calls to multi-million-dollar commercial plumbing builds, our family-owned company has expanded with purpose while staying rooted in what matters most: doing right by our customers.
We don’t believe in cutting corners. We believe in getting the job done right the first time. That’s why we’ve been trusted to work on critical infrastructure for hospitals, airports, and municipalities—as well as in the kitchens and bathrooms of generations of homeowners.
When you hire
James L. Cayton Associates, Inc., you’re not hiring just another plumbing company. You’re choosing a partner who takes pride in their work, values your time, and understands that trust is earned—not assumed.
What Makes Us Different From the Rest
There’s no shortage of plumbers in Eastern North Carolina. So what sets us apart?
Experience You Can Count On
With over seven decades in business, our team has seen it all—and fixed it all. Whether it’s older historic homes in New Bern or new commercial builds, we bring both technical skill and historical context to every project.
A Family Name That Means Something
We’ve never franchised. We’ve never changed ownership. We’re still family-run, with values passed down, not watered down.
Reputation That Brings Repeat Business
Some of our customers have worked with us for decades. That doesn’t happen by accident—it happens by showing up, doing quality work, and standing behind it.
One Call, Full Service
From home plumbing and water heater installations to underground utility projects and institutional plumbing, we handle it all in-house. No outsourcing. No surprises.
Rooted in New Bern, Serving All of Eastern North Carolina
We are proud to call New Bern, NC, home. But our work spans a wide radius, including:
- Trent Woods
- River Bend
- Fairfield Harbour
- Craven County
- Pamlico County
- Carteret County
- Jones County
We understand the region’s infrastructure, coastal challenges, and local building requirements—which allows us to serve our clients more effectively and more efficiently than out-of-town contractors.
Built to Last, Just Like Our Work
In the world of plumbing and utilities, results aren’t just measured by water pressure or pipe diameter—they’re measured by the confidence a customer feels after the job is done.
When we install something, we want it to last. When we make a recommendation, it’s because we truly believe it’s the best solution. And when we shake your hand after a job, it means we stand behind our work.
That’s not just business.
That’s who we are.
Let’s Get to Know Each Other
If you’re looking for a plumbing company that still believes in quality, honesty, and relationships, we’d love to earn your trust.
Whether you’re a homeowner in need of service, a contractor planning your next build, or a city official sourcing underground utility expertise—we’d be honored to be part of your project.
Call James L. Cayton Associates, Inc. Today: 252-637-9389
We’re not just a company. We’re part of the community—and we’re here to help.
Contact Us To Help You and Your Family at
(972) 767-7034
